Atellica® Solution Remote Software Update Installation Online Training Version 1.26 and Above

Continue Continue Untitled Scene Master Template HOOD05162003052540 | Effective Date: 26-Nov-2019 Atellica® Solution Remote Software Update Installation Online Training How to prepare for and perform a remote software update installation, and what should be done after, to ensure a successful update. Welcome Welcome to the Atellica Solution Remote Software Update Installation Online Training. This online training will prepare you for performing your remote software update installation. Before Installing Your New Software Update… An alert will be posted in the System > System Alerts screen when there is a new software version ready to be installed on your system. Prior to installing your new software, there are a few things that should be done to ensure a successful update. Select the numbered steps below to learn more. 1 1 1 2 2 2 3 3 3 4 4 4 Pre Installation Base Layer: When there is a new software version available for your system, an alert will be posted in the status window. Before you perform your update, select each number in the checklist below to prepare. Item 1 Layer: Be aware that remote software updates are reliant on Atellica Connectivity Manager (ACM) and Smart Remote Services (SRS) connections. Note that, this feature is only available if the lab has a contract with the technical support provider, and only the technical service provider can enable this feature. There is a Remote Service Button on the status bar. In order for the software to download, ensure this button is in the connected and not in an error or disabled state. For more information on Remote Services, refer to online help. Item 2 Layer: Once you receive the new software version alert, the Release Notes for the new software version will be available. It is required to review the Release Notes prior to installing the new software. The software installation should not be started unless all changes are agreed upon, and the pre installation steps in the release notes have been completed. Select the launch button to view the steps for downloading the release notes. Item 3 Layer: There may be chemistry Assay Test Definition changes included in the software update. There will not be an immunoassay TDef document with the software update, since the immunoassay Test Definitions are updated every time the master curve test definition barcode is scanned in for a new immunoassay reagent lot. To find out if this is applicable to your version, check if a new chemistry TDef enhancements document is available in document library. Select the launch button below to view the steps on downloading this document. Item 4 Layer: It is recommended to review the software version updates training content in PEPconnect prior to downloading the new software. Select the launch button below to learn how to navigate to this training in PEPconnect. Note that, the training material may not be available at the time of notification of software update. Release Notes Steps: After reviewing the instructions, select the X in the upper right corner to return. CH TDef Steps: After reviewing the instructions, select the X in the upper right corner to return. Software Training: After reviewing the instructions, select the X in the upper right corner to return. Navigate to Software Version Updates Training Open PEPconnect in the browser, and login Select the Education Catalog drop down in the top left corner Select Laboratory Diagnostics Select the Integrated Systems tab at the top of the page Select Atellica Solution Select the System Updates tab at the top of the page, or scroll down until you see the System Updates topic Choose the card with the appropriate software version, then click Launch Download the CH TDef Enhancements Document From a browser, such as Edge or Chrome, enter www.siemens-healthineers.com/eIFU Register if entering site for the first time or Login if already registered If Laboratory Diagnostics Document Library was selected during registration, this area displays after logging in. If not, select that service To filter documents by language, ensure preference is selected In Products, select Atellica Solution > Atellica CH Analyzer Search for TDef in the search bar Download the CH Test Definitions Enhancements document for the appropriate software version if applicable Download the Release Notes From a browser, such as Edge or Chrome, enter www.siemens-healthineers.com/eIFU Register if entering site for the first time or Login if already registered If Laboratory Diagnostics Document Library was selected during registration, this area displays after logging in. If not, select that service To filter documents by language, ensure preference is selected In Products, select Atellica Solution > Atellica Platform In Document types, select Instrument and Software Information > Release Notes Select appropriate software version and download or save Complete Software Version Training on PEPconnect 4 Launch It is recommended to review the Software Version Updates training content in PEPconnect prior to downloading the new software. This training material is in support of the Release Notes, and as a supplement to the Operator's Guide, Quick Guide, and online help. Check for a new CH Assay Test Definition 3 CH Assay Test Definition changes may be included in the software update. In Document Library, check for a new CH TDef Enhancements document for the new software version. Not all software updates will require a change in CH Assay Test Definitions. Launch An alert will be posted in the System > Status screen when there is a new software version ready to be installed. Once you receive the alert, the Release Notes for the new software version will be available. It is required to review the Release Notes prior to installing the new software. Download the Release Notes 2 Launch Check your Remote Service Connection 1 Enabled/Connected Error Installing New Software and Online Help Select the Start Video button below to watch the steps to install a new software update. Start Video Installation Now that you have completed the steps to prepare for your new software update, select the button on the screen to learn how to perform the installation. After Completing Your Software Installation Refer to the Release Notes for any post-installation instructions that should be performed after the software is successfully installed. If the software does not successfully install, call the Service Support Center. You are now ready to use your new software! Post Installation After you have completed your software installation, and restarted the system, the Siemens Service Support center will be notified of a successful installation of the software update. Refer to your release notes for any instructions that should be performed post installation. For example, configuration settings for a new feature. If your software was not successfully installed, call the Siemens Service Support Center for help. Disclaimer Exit Course Disclaimer Installing Software Installing Software When installing a new software update, first navigate to Software Updates. Software Updates can be found by selecting the Guided Workflows button in the Tools section of the home screen. The Software Updates guided workflow can also be accessed by selecting the Navigator button. Installing Software In the Guided Workflows screen, select Software Updates. Next, on the right side of the screen, select Launch. Installing Software Select the appropriate software update marked New. Note that Online Help is not always updated each time the system software is updated. Select View Details to view information, such as release highlights, then close the window. Next select Install. Installing Software Select Start New Database Backup to back up the database. Installing Software In the column on the left side of the screen, select Stop Modules. At the bottom of the screen, select Stop All Modules. Installing Software In the confirmation pop-up box, select Stop Immediately to stop all the modules and cancel all pending sample processing, or select Stop to stop the modules after processing the pending samples. Installing Software Once all modules have stopped, select Maintenance in the column on the left. If necessary, select the maintenance activities to postpone or cancel to allow time for the software update to occur. If a global maintenance activity is enabled, select Cancel an Autostart to stop the activity from running today. To postpone maintenance activities due today, select the activity due today. Installing Software Select the Postpone action, and choose a date and time for the activity to be performed. Lastly, select OK. Note that postponing an activity will only be available if the system is not enabled to automatically run maintenance. Installing Software Next, if appropriate, select Postpone QC in the column on the left side of the screen. Select a scheduled QC activity for today and then select Postpone to set the time for the QC to run once the software update is complete. From this screen, you can also view the Maintenance Schedule and Calibration Schedule on the calendar by selecting the corresponding boxes. Installing Software In the column on the left of the screen, now select Restart Router. To optimize bandwidth select Restart Router to restart the network. After the router is restarted, the router login screen is displayed. Installing Software After the router has been restarted, in the column on the left, select Start Installation. First select the install type. Select Typical to install the selected install package. This will launch the Atellica Install Manager application to automatically install the selected software update packages. The other option is to select Custom to launch install manager and manually select which options to install. Next, select the confirmation acknowledging that you have read and understood the release notes and agree to proceed with the installation. Lastly, select Begin Software Update. Installing Software The Atellica Install Manager will open. Select Install, then OK. During the update, the status can be viewed in the Status column. Note: Do NOT close the Install Manager window to restart the PCC. Installing Software A green checkmark next to the software update filename, indicates that the install is complete. Once complete, you will need to restart the system. Restart the System from the Install Manager Window. Select Restart, then OK (do NOT leave the Install Manager window to restart the PCC). In case of installation failure, Select OK on the confirmation popup to restore system software to previous version. Call the Service Support Center to inform them of the failed software installation. To learn more about what to do after you install your new software update, and ensure that your update was successful, continue through the rest of this training. End of Video Installing Software HOOD05162003311855 | Effective Date: 21-NOV-2022 1.1 Welcome 1.2 Pre Installation 1.3 Installation 1.4 Post Installation 1.5 Disclaimer