Atellica® Process Manager Routine Operations Online Training

Welcome to the Atellica® Process Manager Routine Operations Online Training course. In this course, you will learn about the routine operations of the software.   Upon successful completion of this course you will be able to: Navigate the user interface and monitor the status of items on the dashboard Identify, acknowledge and resolve system alerts Access inventory information Describe how to use, disable and troubleshoot the Remote Control Congratulations. You have completed the Atellica® Process Manager Routine Operations online training course. Listed below are the key points that have been presented.  Take time to review the material before you proceed to the final quiz. How To Navigate User Interface The 3D View is a three-dimensional view of the zone that includes the instruments, instrument alerts, walls, floor and equipment. If an instrument has an unresolved alert, a flag appears above the instrument. Identify System Alerts Active alerts tab displays an editable list of alerts by category. By default, the grid sorts the alerts by escalation then occurred. Click the column header to sort the column. Recently-resolved alerts display in a separate grid and are sorted by type, status, equipment, occurred, elapsed time and resolved. Acknowledging Alerts Select Home>3D View. Select an instrument or atuomation module. Select the alert row. Select Acknowledge. Resolving Alerts Select Home>3D View. Select an instrument or atuomation module flag. Select Resolve. Access Inventory Screen The inventory screen provides inventory status of the managed instruments. Use the inventory data to: Monitor the inventory of reagents, allergens, consumable or waste of each managed instrument. Obtain an overview of the PM Software inventory health. Manage inventory alerts. Filter the grid by instrument, inventory level and expiration date.   Priority Samples Page An operator can monitor STAT samples and samples that have an automation error. Samples that enter an overdue (red) or at risk state (yellow) are displayed. This is a read-only window. The default sort for samples is Problem Sample, Priority, Overdue and At-Risk.   Remote Control The Remote Control feature enables remote access to an instrument from Atellica Process Manager. The application connects to a remote system using a VNC or Remote Desktop (RDP). A short cut, or thumbnail, of each of the managed instruments displays in the overview window.   Using the remote control: 1. Select Remote Control 2. Select the thumbnail of the remote instrument. Atellica PM checks the remote system to determine if the instrument is in use or available for a remote session 3. Confirm the system message to continue the remote session Diabling the remote control: 1. Select Settings > Instruments > Remote Control 2. Select next to the appropriate instrument 3. Select the checkbox next to Disabled Troubleshooting the remote control connection: If you cannot start a remote session, try one of the following options:    Verify that the destination computer is powered on and connected to the network Verify the IP address of the destination computer in Settings > Instruments For VNC connections, verify that the VNC server has been started on the destination computer   The Atellica® Process Manager home screen allows users to identify, acknowledge and resolve system alerts through the three-dimensional interface.   System Alerts Learn about system alerts. Tab TitleTextIdentify Alerts The active alerts tab displays a configurable list of alerts by category. Red is critical, yellow is warning, blue is informational. The flag and the number indicate how many alerts in that category and severity. By default, the grid sorts the alerts by severity, then occurred. The most recently escalated alerts display at the top of the grid, followed by the most recent non-escalated alerts. Click the column header to sort the column. Click again to change the direction. Unresolved alerts display on the top of the window. Recently resolved alerts display in a separate grid and are sorted by Type, Status, Equipment, Occurred, Elapsed Time and Resolved.   Acknowledge Alerts Select Home>3D View Select an instrument or automation module Select the alert row Select Acknowledge Selecting Acknowledge lets other lab users know that you are attempting to resolve this alert. To re-open the alert for other users, select Unacknowledge.   Resolve Alerts Select Home>3D View. Select an instrument or automation module flag. Select Resolve. Some alerts, such as inventory and communication issues are automatically resolved in Atellica® Process Manager when the issues are resolved at the instrument. The Resolved button is disabled for these issues. Resolved alerts are removed from the 3D View and subtracted from the count on the alerts zone dashboard title. The resolved alerts appear on the Recently Resolved area of the Active Alerts grid as well as the associated instrument dashboard. 3D View Flags And Alerts A system alert is indicated by a hammer and wrench. System alerts appear on the Atellica® Process Manager and indicate the issue with the Process Manager server and are not instrument specific.  A communication alert between the Atellica® Process Manager and the instrument is indicated by the connected computers image. An inventory alert is indicated by the vials image. An informational alert that indicates a user-defined alert is indicated by the i image. An instrument alert is indicated by the wrench and screwdriver image. The inventory screen provides inventory status of the managed instruments. This is a read-only window, no action can be taken other than changing the sort order of filtering data.   Accessing Inventory Information Learn about accessing inventory information. Select Inventory. View all managed instruments or filter the data by selecting Define Filter. The Process Manager then displays the instruments included in the list in the Instruments area. Rows of The Inventory Screen Learn about the different rows of the inventory screen. Checklist TitleChecklist TypeChecklist ContentInstrumentHTML The unique name.  TypeHTML Type of inventory item.  ItemHTML Reagent/Consumable name. LevelHTML Inventory level in mL, number of tests remaining.  LotHTML Inventory lot number.  Lot ExpirationHTML Date the lot expires.  On-Board StabilityHTML Date the inventory items stability is due to expire.  Calibration DateHTML Date the instrument was last calibrated for this inventory item. Calibration ExpirationHTML Date the calibration for this item is due to expire.  The Atellica® Process Manager allows the user to monitor sample status on the Priority Samples Page. At this tab, you can monitor all STAT samples that have triggered a turnaround time (TAT) rule and if there is an error associated with a specific sample, every test that has violated a TAT rule and samples with errors reported from automation. Samples that enter an Overdue (red alert) or At-Risk state (yellow alert) also display.   Monitoring Sample Status Learn about monitoring sample status. An operator can monitor STAT samples and samples that have an automation error. Samples that enter an overdue (red) or at risk state (yellow) are also displayed. This is a read only window. The default sort for samples is Problem Sample, Priority, Overdue and At Risk.   Sample Status Information Learn about sample status information. Checklist TitleChecklist TypeChecklist ContentProblem Sample FlagHTML The alert icon associated with the sample.  OverdueHTML The number of tests on the sample that have violated the Overdue TAT rule.  At RiskHTML The number of tests ordered on the sample that have violated the At Risk TAT rule.  Test CountHTML The number of tests ordered on the sample that have not violated a TAT rule. PriorityHTML Displays the sample as a STAT or routine. An exclamation mark (!) indicates the sample is a STAT sample. Sample IDHTML Sample ID of the priority sample. Elapsed TimeHTML The amount of time since the TAT Start Event has occurred for the test ordered on this sample with the greatest elapsed time. A Start Event can be an order received, order recieved and sample loaded and sample collected . The TAT start event can be configured as Test Order Received or Test Order Received and Sample Loaded and can be configured separately for STAT vs Routine.   Patient LocationHTML The location of the patient to which the sample belongs. Last Seen OnHTML The last automation module that reported receiving the sample. Priority Samples Tests Learn more about viewing priority samples tests. Viewing Priority Samples 1. Select Priority Samples 2.Select next to the appropriate sample 3.Perform one of the following: To display test information for the sample, select Tests To display event history information for the sample, select History The user interface is a three-dimensional view of the zone that includes the instruments, instrument alerts, walls, floor and furniture. If an instrument has an unresolved alert, a flag appears above the instrument. Please note that this learning material is for training purposes only!   For the proper use of the software or hardware, please always use the Operator Manual or Instructions for Use (hereinafter collectively “Operator Manual”) issued by Siemens Healthineers. This material is to be used as training material only and shall by no means substitute the Operator Manual. Any material used in this training will not be updated on a regular basis and does not necessarily reflect the latest version of the software and hardware available at the time of the training. The Operator's Manual shall be used as your main reference, in particular for relevant safety information like warnings and cautions.   Note: Some functions shown in this material are optional and might not be part of your system.   Certain products, product related claims or functionalities (hereinafter collectively “Functionality”) may not (yet) be commercially available in your country.  Due to regulatory requirements, the future availability of said Functionalities in any specific country is not guaranteed. Please contact your local Siemens Healthineers sales representative for the most current information. The reproduction, transmission or distribution of this training or its contents is not permitted without express written authority. Offenders will be liable for damages. All names and data of patients, parameters and configuration dependent designations are fictional and examples only. All rights, including rights created by patent grant or registration of a utility model or design, are reserved. Atellica® Process Manager and all associated marks are trademarks of Siemens Healthcare Diagnostics Inc., or its affiliates. All other trademarks are the property of their respective owners. Copyright © Siemens Healthcare GmbH Published by Siemens Healthcare GmbH ©  Siemens Healthcare GmbH, 2019 Please proceed to taking the course assessment.  The Remote Control feature enables remote access to an instrument from Atellica Process Manager. The application connects to a remote system using a VNC or Remote Desktop (RDP). A short cut, or thumbnail, of each of the managed instruments displays in the overview window. Disabling The Remote Control Learn more about disabling the remote control. 1. Select Settings > Instruments > Remote Control 2. Select next to the appropriate instrument 3. Select the checkbox next to Disabled Using Remote Control Learn more about using the remote control. Checklist TitleChecklist TypeChecklist ContentRemote ControlHTML Select Remote Control.  ThumbnailHTML Select the thumbnail of the remote instrument. Atellica Process Manager checks the remote system to determine if the instrument is in use or available for a remote session. ConfirmHTML Confirm the system message to continue the remote session. If you cannot start a remote session, try one of the following options:   Verify that the destination computer is powered on and connected to the network Verify the IP address of the destination computer in Settings > Instruments For VNC connections, verify that the VNC server has been started on the destination computer